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Useful Information

Planning a getaway to Andorra?

Hotel Xalet Montana is your Hotel  Hotel.

 

Here you will find relevant information for your stay.

Do not hesitate to contact us if you have any additional questions or queries.

 

MINORS

Hotel Xalet Montana only accepts children over 14 years old.

 

LOCATION

Hotel Xalet Montana is located in Soldeu, in the parish of Canillo.

A privileged location at the bottom of the Grandvalira slopes and from where you can enjoy incredible views to the Avet course in Soldeu and the Àliga course in El Tarter, both of which hosted Alpine Ski World Cups.

Just 150m from the access to the Soldeu Gondola, this establishment enjoys a strategic location.

The Incles Valley is less than 2km from Hotel Xalet Montana. This is one of the natural places in the Principality of Andorra where you can enjoy hiking and trekking routes, nature, flora and native fauna and discover the typical traditional constructions known as "bordes".

Hotel Xalet Montana

Carretera General 33, AD100 Soldeu

Principat d’Andorra

 

CAR PARK

Free outdoor car park

The establishment has its own free outdoor car park for guests, with limited spaces.

Please note that parking spaces cannot be reserved. Therefore, in busy periods, there may be no spaces available.

However, around the hotel there are outdoor parking zones and, less than 100 m away, an indoor 400-space car park (Avet Car Park).

You can also park in the ‘blue zones’ around the hotel for free from 8 p.m. until 8 a.m. the following morning.

Finally, please be aware that the hotel accepts no responsibility for any personal items you leave in your vehicle or for any damage that may occur to your vehicle.

 

RECEPTION

From Monday to Sunday (from 8 a.m. to 11 p.m.) 

In the winter season we also offer a permanent service at night.

 

HOTEL SERVICES

Wake up service

Tourist information

Sale of Grandvalira ski passes 

Restaurant reservations

Tailor-made events

Treatment / massage reservations

Activity reservations

 

CHECK IN – CHECK OUT

Check In: From 3 p.m. to 11 p.m.  

Check Out: Before 12 p.m. 

 

LATE CHECK OUT

A late check-out service is available for guests who require it.

This service is subject to availability, depending on how full the hotel is, and entails an extra fee.

On the morning of your departure, before 12 p.m., please ask our reception team about the possibility of a late check-out: they will inform you accordingly.

RATES:

Until 2 p.m.: + 50% price of the last night in the room 

Until 8 p.m.: + 100% price of the last night in the room 

 

CAFETERIA OPENING HOURS

From Monday to Sunday ( from 5 p.m. to 11.30 p.m.)

 

 RESTAURANT OPENING HOURS

Opened exclusively for Half Board 

From Monday to Sunday

Dinner: From 7.30 p.m. to 10:30 p.m. 

 

WELLBEING

The hotel has a small spa for its guests at a cost of € 10 per person per day.

This space is equipped with: changing rooms, sauna, jacuzzi, indoor heated pool and relaxation area.

Capacity is limited to a maximum of 12 people, please contact reception staff to request access.

Opening hours: 1 p.m. to 9 p.m. (Closed at 9 p.m.)

 

WIFI

The hotel has free Wi-Fi for guests throughout their stay.

Restaurant guests also have free Wi-Fi to which they can access.

The reception staff will provide you with the network details and password so that you can access the service.

 

PETS  

Pets are not accepted inside the Hotel.

Note: Guide dogs are permitted with no restrictions.

 

SKI LOCKERS

Service available during the winter season.

All our guests have use of a free ski locker service at the bottom of the Soldeu gondola during their stay at Hotel Xalet Montana

PLEASE NOTE: It is not permitted to enter the hotel (common areas, rooms, restaurant, etc.) with ski boots, skis, snow boards, poles, etc.

For more information, ask our reception team, who will give you directions to the ski lockers.

The hotel reserves the right to sanction those clients who do not respect these internal regulations with an amount of € 150 per person and the right to refuse admission.

 

+ INFORMATION:

 

SMOKE FREE HOTEL

Smoking is forbidden inside the Hotel (tobacco, electronic cigars, hookah,...)

Guests who wish to smoke may do so on the outside of the hotel 

The hotel reserves the right to sanction those clients who do not respect these internal regulations with an amount of € 150 per person and the right to refuse admission.

 

DRINKS | FOOD

No drinks or foof are allowed in the rooms. 

The hotel reserves the right to penalize the stay with a surcharge and the right of admission to those clients who do not respect these regulations.

The hotel reserves the right to sanction those clients who do not respect these internal regulations with an amount of € 150 per person and the right to refuse admission.

 

ROOM SERVICE

The Room Serce is NOT AVAILABLE

 

SAFE

All rooms are equipped with a free-to-use safe.

We recommend that guests use it, as the hotel accepts no responsibility for any valuables left in rooms outside the safe.

 

ACCES TO THE HOTEL TO NON NAUDI GUESTS  

Only guests of our hotel are permitted in the rooms

The hotel reserves the right to refuse admission should this rule be breached.

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